1. Choose question type
Log in, APK, app, or the account you need, get that first
Log in, APK, app, or the account you need, get that first
Each answer is arranged in 23 lines, so less hassle
If you need more help, write on the contact page; answers usually take a short time
If password, network, and browser are okay, most issues resolve in 1 minute
Double-check username and password; if typed wrong the system won't let you in
Go to the help link on the login page to set a new password; it takes 2 steps
Clear cache and try again; many Dhaka users see this issue on old browsers
For more details, see our Registration Guide See
If there is a problem with the APK, usually phone permissions or the file is incomplete
If unknown sources permission is disabled, installation stops; enable it in Settings
If the download stops midway, download again; incomplete file won't work
Yes, it runs on slow network; many users in rural areas also use 3G connections
If you need more app-related help bj7 App Page Go
App opening, menu viewing, and page switching are the most common questions
Close the app and reopen; often works with a refresh
Clear cache and old data, then log in again
If features not shown, get the new version; the difference is obvious in 2 minutes
To explain phone settings bj7 Help FAQ See again
Most asked about accounts, security, and payments
Match registration details with email/phone number; if wrong, fix is easier
Use a strong password; do not share login information with anyone
In Bangladesh, all three methods are used most; many Dhaka users choose these
Understand the payment steps Deposit instructions Read